The year 2013 was a phenomenally successful year for us. Our team partnered with our customers to improve thier businesses in ways that continue to amaze me. This enabled us to invest even more in our skills and in our team to continue to provide value. We are, and will continue to be, deeply grateful for the relationships that we have built in the years that Algorithm has existed.
Speaking of those years, it was 1994 when I was practicing as a CPA in public accounting and called Macola to see if we could add software consulting to our little firm and represent their products. I had implemented Macola as a CFO of a small manufacturing company and thought it would be a very valuable tool to bring to my new venture.
That call led to an introduction to a recently formed Macola reseller who had started Hawk and Associates. Many of you know that was Bob Hawk, now of WiSys.
Bob and I started an adventure that now reaches its 20th year covering 20 states and counting 200 companies as our customers. It has been a great ride, and even though Bob has gone on to bigger and better things, we remain close professionally as well as personally.
The year 2014 will see that ride continue, and then some. Under a new channel-friendly management team, Exact has returned to its roots, working through Algorithm and our peers to provide local service and support to what previously were 'direct' customers. We have found true partners in the current management at Exact.
That partnership will benefit our current customers as well as the new customers we are taking on as part of this exciting arrangement. We are in lock step with Exact and our third party relationships like WiSys, Data Masons, Pulse, Lynq and others. This will allow us to bring our same great service and culture to these new customers.
Exact Macola Evolve
I wanted to be sure to invite you to Evolve, Exact’s 2014 customer conference in Dallas, Texas on April 22-25. Algorithm will be there in force, both as a sponsor of the event and as a director of one-on-one happy hours, our favorite kind of meetings! Exact is working hard to present to you truly innovative product changes and go-to-market strategies that you won’t want to miss. Please be sure to review our invitation page and I hope you will plan to join us.
New Algorithm Team Members
Secondly, I wanted to introduce you to several new additions to our team. You can read more of a bio and get their contact information here.
Shawn Gamble is our newest consultant and joins us with a specialization in Synergy Entrprise and Navigator, but is very well versed in the entire suite of products.
Kevin Toshok has joined Mimi Bertram and me on the management team. Kevin is our Business Development Manager and will be directing both our Inside and Outside Sales Teams.
Rob Stankard is one of our new Account Managers, but he’s not new to Macola. Rob comes to Algorithm after 12 years with Exact. We hired him not only to strengthen our sales team, but also to establish our first foothold in the New England market. We are in the process of expanding into a physical presence in the NY and NJ area. Rob will be working with his existing customers, as well as meeting and introducing other direct accounts to Algorithm and smoothing their transitions.
Last, but not least is our new Account Manager Michael Massaroni. Michael joins us from Dell and will be working with our existing customers. Michael will be contacting each customer, introducing himself and making sure that you have what you need from us. But don’t feel that you have to wait for him. If you prefer, pick up the phone and give him a call anytime.
We are still looking for a few application consultants to manage both our explosive growth and our larger footprint, so expect more announcements soon.
Of course Mimi and I remain most interested in the strength of our partnership with you and the level of trust we have with you. We always welcome your comments. We hope to see you in Dallas, or at the watering hole of your choosing.
Best wishes for a remarkable 2014!
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